Hungarian business service centres featuring in four categories as regional bests

Hungarian business service centres featuring in four categories as regional bests

Sivaram Akella, Head of BPS Unit, TCS Budapest Delivery Center; Amit R. Kumar, Business Development Manager, TCS Europe; Prabal Datta, General Manager, Delivery Center Head, TCS Hungary, Budapest; Jaroslaw Broszkiewicz, Head of ITIS Unit, TCS Budapest Delivery Center; Sai Mohan Sristy, Head of Presales, TCS Budapest Delivery Center

The series of successes of recent years continued in 2019 when Hungarian business service centres were successful at the Central Eastern European Business Services Summit & Awards in Warsaw. At the regional event, now the Hungarian centre of Tata Consultancy Services (TCS) was awarded prizes in three categories while Morgan Stanley in one.

Sivaram Akella, Head of BPS Unit, TCS Budapest Delivery Center; Amit R. Kumar, Business Development Manager, TCS Europe; Prabal Datta, General Manager, Delivery Center Head, TCS Hungary, Budapest; Jaroslaw Broszkiewicz, Head of ITIS Unit, TCS Budapest Delivery Center; Sai Mohan Sristy, Head of Presales, TCS Budapest Delivery Center

Sivaram Akella, Head of BPS Unit, TCS Budapest Delivery Center; Amit R. Kumar, Business Development Manager, TCS Europe; Prabal Datta, General Manager, Delivery Center Head, TCS Hungary, Budapest; Jaroslaw Broszkiewicz, Head of ITIS Unit, TCS Budapest Delivery Center; Sai Mohan Sristy, Head of Presales, TCS Budapest Delivery Center

Organised for the seventh time in 2019, Central Eastern European Business Services Summit & Awards is one of the most important regional events for the BSC (business services centres) sector in Central and Eastern Europe. Our region is considered now a world-class service sector location, continuously expanding both with regard to the number of employees and to the complexity of the service activities provided. At the same time, new investors keep on considering the region and certain of its cities.

At the event of this year, Tata Consultancy Services (TCS) was awarded the first prize as many as in three categories. TCS Hungary got the first place in the category "BPO company of the year" and in specific service provision in the Central and Eastern European region. Furthermore, Prabal Datta, Manager of TCS Hungary was awarded the title "business service centre manager of the year". The title "business service centre of the year" was awarded to Morgan Stanley in the category of Hungarian companies.

It is a great honour for us to be awarded prizes as many as in three categories at the same time. I am proud of this result which recognises the efforts of the whole TCS Hungary Delivery Center. As a country manager, I took over the management of TCS Hungary in 2015. From that time on, we experienced a huge increase. With more than 2,300 talented experts, TCS is now one of the biggest employers of Hungary, covering more than 80 nationalities and 45% of its employees being women. Our activities are really diverse. TCS Hungary offers the widest range of foreign language services in the region, covering more than 30 languages. Winning these prizes, TCS again proved its own quality, operating as a real Digital Transformation partner on the Business 4.0 route of the European clients

– added Prabal Datta.

BSC companies have a significant role in the Hungarian economic and investment environment. The almost 110 business service centres operating in Hungary employ now more than 50,000 people, thus being one of the most important actors in Hungarian economy. First business service companies arrived at Hungary at the beginning of the 1990s, first to provide standardised financial, IT, customer service and HR processes. However, now they mainly operate complex processes of high added value.